They are better than wickes but we're not there yet. There are lots of high street kitchen companies who could do hand buit bespoke, or find a really good joiner. We spent the money on good granite and taps and top of the range appliances. The quality of craft, attention to detailand beauty is evident on every exposed face and interior corner. I felt the whole team wanted the best for me and were in my side.Classy company, five star product, thrilled client. Here's a link to our Talk Guidelines. I felt the whole team wanted the best for me and were in my side.Classy company, five star product, thrilled client. Inexplicably went to deliver our fridge to the wrong address, took it back to the warehouse, and then sold it to someone else and made us wait 6 weeks for a new one.

Its a contemporary home with warmth....It was very important for me to pick a kitchen that was right for the open concept plan since it would be seen from everywhere. We had bought a Smallbone Kitchen and spent around £125,000. If you want a 'hand built' look I've used Unfitted Kitchens - they do lots of free standing units as well but the b uilt in ones get delivered and you would need a builder to fit them. Especially when the financial outlay is not insignificant.

We believe that so long as the Smallbone brand is alive they owe it to existing customers to honor the obligation which they took.

Especially when the financial outlay is not insignificant. The indoor kitchen had to be completed by another contractor because Smallbone refused to complete it, though they had taken payment to complete it.I would never ever recommend using Smallbone to anyone - the whole experience was stressful and ended up costing many tens of thousands more than it should have.

Our first experience with Smallbone was around 5 years ago when I worked with them to design and then install a complete kitchen in my town house. I have nothing negative to say, Im as happy with the kitchen today as I was on the day it was installed. I found that Smallbone have an excellent reputation for a reason.

Price range for stoneham, stealth? Still do not regret it though did like the quality of Smallbone my alternative and cheaper one weathered just fine too.

The quality is good imo but they are very inflexible and really if you're not planning on selling your house and using it as a selling point then really why bother. Classy company delivering a five star product, Dear customers please don't work with Small Bone. They are using the brand to get new business and new clients will be oblivious of the defaults on guarantee. And all they say is sorry. Small bone was fantastic and any issues they put right however they have now been taken over by new company SMWF. I can hugely recommend one if you are in East Sussex.We got fairly cheap units but they chopped them around to make a perfect fit & I have the kitchen of my dreams. I appreciate you taking the time and will share your comments with Jai.

I was assured that company is very professional and will deliver on time. When we went back to them to get small repair work done they chose to hide behind their parent company's bankruptcy. Customer experience is terrible, it's not value for money. All rights reserved. Terrible company. At the same time they're chaising 100% pre-payment, and I'm not sure they will deliver. I've also used antique pine cupboards in mine for a country look. We've had wickes do a design, they were not that helpful on layout. Go to a local independent & see what they can offer. Senior management not involved. © 2020 Trustpilot, Inc. All rights reserved. A modern classic. Some of the best design and quality available worldwide. There was a thread recently about a v poorly installed smallbone kitchen recently. New private equity quest for “profit above customer” means should avoid! Smallbone did not complete the kitchen they were contracted to build. They are appalling. I ordered dressing room with Small Bone, even though they were highly overpriced, double the price than other providers with equal quality. I suggest a good modern ook good quality kitchen. I chose not to get one and went for a smaller, very flexible company when I had the option (many years ago).

A meticulously planned and handcrafted space created for living, relaxing, entertaining and dreaming, each is a close collaboration between designer and client, precisely tailored to your tastes and requirements from an almost infinite palette of materials and finishes. Customer experience is terrible, it's not value for money. Later found they had overcharged me and wouldn't refund the money for 3 months. The quality of the end product is some of the best in the world with huge attention to detail, a truly high end look that lifts your home to another level and a standard that you know will last for many years. We believe that so long as the Smallbone brand is alive they owe it to existing customers to honor the obligation which they took. Good service and they fitted it in a very tricky space. The quality of the end product is some of the best in the world with huge attention to detail, a truly high end look that lifts your home to another level and a standard that you know will last for many years. Will see if I can find it for you. I have nothing negative to say, Im as happy with the kitchen today as I was on the day it was installed. Thanks stealth. John Lewis, they did our kitchen many years ago and were fine. We had Smallbone advise, design, make and install our kitchen and pantry. I am pleased to hear your returning experience was even better than the first time you dealt with Smallbone. No escalation policy on complaints, and no compensation either. Small bone was fantastic and any issues they put right however they have now been taken over by new company SMWF. Would we be bankrupted by a Smallbone kitchen? I was assured that company is very professional and will deliver on time. Um...not sure I can remember! Share with Nintendo - £100 voucher to be won, Do you have questions about the Green Homes Grant? However, Smallbone have gone no small way into making the whole process a delight.

. I found that Smallbone have an excellent reputation for a reason. Wish I'd got him to fit a kitchen for me before I got rid.Sorry - as I say, no help at all. This put me off smallbone, I must say. They only had the audacity to ring and ask for our recommendation. Promise endlessly to get things fixed but never do, just one excuse after another - and you have to chase to find out. The head designer Jai has understood exactly what we wanted to create and helped enhance it even more.

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